Frequently Asked Questions
After my payment has been verified, when will my items be mailed out?
Once payment verification is completed, your package will be sent out within 3 hours from our warehouse to the post office. We work 24 hours a day, 7 days a week.
What Shipping Methods Are Available?
We utilize various shipping methods, such as those provided by the post office and multiple private courier services. The shipping method employed for your order will be specified in the email notification you receive. Our aim is to opt for the swiftest available shipping method for the corresponding season or the specific country of your order.
Do You Ship Internationally?
Yes. Anywhere, $10 shipping charge. please email firstname.lastname@example.org with your contact number.
How Long Will It Take To Get My Package?
The delivery timeframe of your package is influenced by your location and the time you place your order. While we guarantee the quality of our products, the speed of delivery by the courier service is beyond our control. We kindly request your understanding in this matter.
What Payment Methods Are Accepted?
All major credit and debits cards are accepted. Mainly VISA and MASTERS.
Order & Retunrs
How Do I Track My Order?
You will receive an email containing your tracking information within 2 to 3 days after placing your order. Each courier service employs distinct tracking methods. Please be aware that if a public holiday occurs, the email might be delayed slightly. While we operate around the clock, it's important to note that courier companies may not offer 24 hours round the clock service.
How Can I Cancel Or Change My Order?
Typically, we prepare and dispatch orders within a span of 3 hours upon receiving them. Therefore, we kindly ask that you refrain from canceling your order. Once the shipment is dispatched, we are unable to locate your package at the post office. It's akin to searching for a needle in a haystack.
My order went through and I checked out successfully in TheGiftsBoutique.com, however, I did not receive any email. Please help.
It's possible that you may have entered an incorrect email address by mistake. Please make sure to keep your order number in mind and send us an email at email@example.com. We'll make sure to resend the confirmation email to the accurate email address.